Manufacturers' Warranties
We work with various manufacturers, so in the unlikely event that you receive a defective product or wish to return it under warranty, you may contact the manufacturer directly. If you need our assistance, please contact Lapidary Mart and we will help you obtain a return authorization. The following will give you an idea of what to expect from each manufacturer.
Lightning Lap
All Lightning Lap products are backed by a 100% satisfaction guarantee.
Crystalite
Limited Warranty. Seller’s warranty is effective from the date of shipment and is limited to six (6) months thereafter or such other period as may be notified by Seller to Buyer in writing (the “warranty period”). If during the warranty period, goods prove faulty by reason of inherently defective material or inferior workmanship and the faulty goods are returned to Seller promptly upon discovery of such fault and properly packaged so as not to sustain any damage in transit, Seller shall at its option, without charge, repair or replace the goods shown to the satisfaction of Seller to be defective in material or workmanship as aforesaid. The warranty shall not operate where the goods have been subject to use beyond their normal performance specifications or in any other way misused.
Notwithstanding the foregoing, Seller’s liability in respect of goods subject to a separate guarantee by the manufacturer of same goods will be limited to the manufacturer’s own warranty terms and conditions.
Buyer is responsible for design work rendered by Seller unless otherwise expressly agreed to by an authorized representative of Seller on the face of this Agreement.
The remedies described in this Agreement are Buyer’s sole and exclusive remedies. Under no circumstance shall Seller be liable for any cost, loss, expense, damages, special damages, incidental damages, or consequential damages arising, directly or indirectly, from Buyer’s purchase, ownership, or use of the goods, whether based upon breach of warranty, breach of contract, negligence, strict tort liability, or any other legal theory.
Such damages include, but are not limited to, loss of profits, loss of savings or revenue, loss of use of the goods or any associated property, costs of capital, costs of any substitute equipment, facilities or services, downtime, the claims of third persons (including lessees, customers, and invitees), and injury to property.
THE WARRANTIES AND LIMITS OF LIABILITY DESCRIBED HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES AND LIABILITIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Gearloose
Refunds & Returns
All products are warranted free of material or workmanship defects for one year after the purchase date. Such defects would be noticed quickly upon use, so 90 days would give ample time for these to be detected.
In the event of defects, products will be replaced, or if desired, a refund will be issued promptly upon receipt of the defective item.
Gemini
To the original purchaser, Gemini Saw Company, Inc warrants this product and all of its component parts to be free of defects in materials or workmanship. All of these components other than wear parts* are under warranty for a period of one year from the date of purchase.
*Note: Wear Parts include Blades, Bearings, Drive Belt, and Grommets.
Covington Engineering products are fully guaranteed against defective material and workmanship. If your purchase is defective in any way, we will repair or replace the defective part for one year from the purchase date. The customer is responsible for any transportation, packing, or insurance fees involved.
Covington is not responsible for customers not being able to use equipment while parts are being repaired or replaced. This guarantee does not cover normal wear and tear, electrical burnouts, damage, alterations, neglect, and other manufacturer’s products used or installed on our machines beyond their published guarantee.
This guarantee applies to all Covington built machines. You can buy Covington equipment with confidence.
Hi-Tech Diamond
What does this warranty cover? This warranty covers all structural and electrical parts of Hi-Tech Diamond motorized equipment. This includes the 4″/5″ Trim saw, 6″ Trim saw, 10″ Slab saw, All-U-Need rock/mineral model, All-U-Need glass/crystal model, Slant Cabber rock/mineral model and Slant Cabber glass/crystal model.
What does this warranty not cover?
This warranty does not cover any consumable goods. Per industry standard, consumable goods such as saw blades, diamond abrasives and/or polishing products are excluded. This warranty also does not cover any abuse, misuse, intentional damage, incorrect usage, failure to adequately take care of the machine, improperly following the instructions, servicing by someone other than Hi-Tech Diamond personnel, theft or loss and/or any act of nature (an accident caused or produced by any physical cause which cannot be foreseen or prevented, such as storms, perils of the sea, tornadoes, hurricanes, floods and/or earthquakes).
Who is covered under this warranty?
This warranty only covers the original purchaser of the equipment. It is non-transferable.
What is the warranty period?
This warranty is in force for one full year from the date of your purchase. Please retain the original invoice of your machine for proof of warranty or register your machine with us.
Tumble-Bee
Tumble-Bee rock tumblers are warranted for one full year from the date of purchase. Read more for details.
What does this warranty cover?
This warranty covers all electronic components and structural parts of the Tumble-Bee rock tumblers. This includes the motor, tumbler housing, thermal overload protector, on/off power switch, etc.
What does this warranty not cover?
Per industry standard, this warranty does not cover any consumable goods. This includes rubber barrels, all rubber barrel parts, and the timing belt. This warranty also does not cover any abuse, misuse, intentional damage, incorrect usage, failure to adequately take care of the machine, improperly following the instructions, servicing by someone other than Tumble-Bee personnel, theft or loss and/or any act of nature (an accident caused or produced by any physical cause which cannot be foreseen or prevented, such as storms, perils of the sea, tornadoes, hurricanes, floods and/or earthquakes).
Who is covered under this warranty?
This warranty only covers the original purchaser of the Tumble-Bee rock tumbler. It is non-transferable.
What is the warranty period?
This warranty is in force for one full year from the date of your purchase. Please retain the original invoice of your machine for proof of warranty.
Need warranty service?
Contact Tumble-Bee directly by email at info@tumble-bee.com and they will assist you. You must prove that you are under warranty by providing the original invoice of your rock tumbler.
CabKing
CabKing cabbing machines are warrantied for one full year from the date of purchase. Read more for details.
What does this warranty cover?
This warranty covers all mechanical and structural parts of the CabKing-6V3 and CabKing-8V1, such as the motor, water pump, baseboard, etc.
What does this warranty not cover?
This warranty does not cover any consumable goods. Per industry standard, consumable goods such as diamond abrasives, light bulbs and/or polishing products are excluded. This warranty also does not cover any abuse, misuse, intentional damage, incorrect usage, failure to adequately take care of the machine, improperly following the instructions, servicing by someone other than CabKing personnel, theft or loss and/or any act of nature (an accident caused or produced by any physical cause which cannot be foreseen or prevented, such as storms, perils of the sea, tornadoes, hurricanes, floods and/or earthquakes).
Who is covered under this warranty?
This warranty only covers the original purchaser of the equipment. It is non-transferable.
What is the warranty period?
This warranty is in force for one full year from the date of your purchase. Please retain the original invoice of your machine for proof of warranty.
Need warranty service?
Contact CabKing directly by phone at 1 (630) 366-6129 or by email at info@cabking.com and they will assist you through their warranty service. You must prove that you are under warranty by providing the original invoice of your machine.
Inland craft
5-year warranty
This warranty applies to Wizard IV, WizCG and WizlingCG grinders and is granted by Inland Craft for five years from the original date of purchase. If your Inland machine fails under appropriate use during the warranty period, Inland Craft will repair or replace it at their discretion.
1-year warranty
This warranty applies to all DB-100 band saws and the SwapTop 6″ flat lap machine, and is granted by Inland Craft for one year from the original date of purchase. If your Inland machine fails under appropriate use during the warranty period, Inland Craft will repair or replace it at their discretion.
90-day warranty
This warranty applies to all DB-100 band saws that are used in salt water environments and is granted by Inland Craft for ninety days from the original date of purchase. If your Inland machine fails under appropriate use during the warranty period, Inland Craft will repair or replace it at their discretion.
Need warranty service?
Contact Inland Craft directly by phone at 1 (248) 583-7150 or by email at info@inlandcraft.com and they will assist you through their warranty service. You must prove that you are under warranty by providing the original invoice of your machine or by registering your machine in order to receive warranty service.
Do not send your product back without prior authorization. Return postage and insurance are the responsibility of the person returning the merchandise. Inland Craft will return your machine postage paid and insured if it is under warranty. Any machine no longer under warranty will be returned at the owner’s expense.
When returning your machine for evaluation and repair, be sure to include your name, address, email, daytime phone number with area code, and a note explaining the specific problem you’re encountering. Make sure to mark the return authorization number clearly on every package. If any expenses are involved, they will notify you.